FAQs

 

How do I make an appointment?

Contact one of the clinics (listed under “Contacts”) for an appointment. Please note that in order to claim a rebate from Medicare you will need to visit your GP or Optometrist for a referral.

 

如何预约?
如要预约可致电其中一间医务所(点击网页上的“Contacts”), 如要医疗保险退款,您必须先看您的家庭医生或验光师,索取转介信。


How long will my appointment take?

This will vary according to your eye condition, and how busy the clinic is. Typically, it can be between 1 to 2 hours depending on your particular condition and whether additional investigations or procedures are required.  Please note that it is possible that emergencies occur and these will naturally take precedence over scheduled appointments.

就诊时间要多久?
坐诊时间的长短,是取定于患者的病情与当天就诊的人数。通常时1-2小时,若患者需做其他的检验或小手术,时间就得拖长些。若有急诊患者求治,有预约的就需多等。


What do I need to bring to my appointment?

  • A valid referral from a GP, optometrist or specialist.
  • Glasses and / or contact lenses and case.
  • List of medications.

 

Medical records especially details of previous eye appointments, scans, and reports.
Sunglasses, as most will experience increased light sensitivity if their eyes need to be dilated with special eye drops.

我需要携带些什么来就诊?
1)家庭医生,验光师或专科医生的转介信。
2)您的眼镜 或隐形眼镜和镜盒
3)您所服用的药物的名称

4)以往的病历,特别是过去眼科就诊的诊断报告和扫描照片。

5)就诊时大部分患者需滴眼药水扩大瞳孔,过后会会受不住强烈光线的刺激,所以必须携带太阳镜。


Can I drive home after my appointment?

As part of your consultation it may be necessary to administer medications which may affect your ability to drive. Either have someone pick you up or be prepared to wait a little while for the effects of the medication to wear off. It is advised that you have someone drive you home if your appointment involves a procedure.

 

就诊后我可否开车?
有些眼药水会导致视力模糊,千万不可开车。可搭计程车或稍息会儿,等到视力恢复正常方可开车。若有做小手术,最好搭计程车或有人送你回去。


How much would it cost?

This depends on whether extra investigations and procedures are required.  Please contact the clinic for further information. Majority of the procedure will be rebated by Medicare (although there will still be an out of pocket expense).  Please note that clinic appointments are not covered by your private health fund.

诊疗费多少?
诊疗费多少取决于有否涉及其他检验或小手术。详情可询问服务台。 大部分小手术可得到MEDICARE的部分退款 (其他部分要自付)。就诊疗费也是患者自付,私人医药保险是不负责的。


What sorts of payment do you accept?

Both clinics accepts cash and card (bank card, Visa and Mastercard).  Settlement of account is required on the day of appointment.

 

诊所接受哪些付款方式
现款与信用卡 (银行卡,Visa 与Mastercard).诊疗费当天结帐。